Device Warranty
Phone Adapters provided with BroadVoice service in the United
States from BroadVoice carry a 30 day limited warranty. Within
the first
30 days, upon customer request and if the original BroadVoice-provided
Phone Adapter malfunctions, a new Phone Adapter will be sent
to the customer and the customer shall be billed for that new
Phone Adapter. Upon return of the original Phone Adapter and
after the device has been tested to ensure the device malfunctioned
and was not broken, the customer shall be refunded the cost of
the new Phone Adapter. After the initial 30 days, customers will
not receive a refund for any replacement Phone Adapters.
Networking
equipment provided with BroadVoice Service in the United States
from BroadVoice carry a 30 day limited warranty. Within
the first 30 days, upon customer request and if the original
BroadVoice-provided Cable/DSL Router malfunctions, a new Cable/DSL
Router will be sent
to the customer and the customer shall be billed for that new
Cable/DSL Router. Upon return of the original Cable/DSL Router
and after
the device has been tested to ensure the device malfunctioned
and was not broken, the customer shall be refunded the cost of
the
new Cable/DSL Router. After the initial 30 days, please contact
your system manufacturer for further details for Cable/DSL Routers.
For warranty service, please contact BroadVoice Customer Support.
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