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Support Center
Device Warranty

Phone Adapters provided with BroadVoice service in the United States from BroadVoice carry a 30 day limited warranty. Within the first 30 days, upon customer request and if the original BroadVoice-provided Phone Adapter malfunctions, a new Phone Adapter will be sent to the customer and the customer shall be billed for that new Phone Adapter. Upon return of the original Phone Adapter and after the device has been tested to ensure the device malfunctioned and was not broken, the customer shall be refunded the cost of the new Phone Adapter. After the initial 30 days, customers will not receive a refund for any replacement Phone Adapters.

For warranty service, please contact BroadVoice Customer Support.