Welcome to this month's Employee Bulletin! After a while, we are thrilled to bring back your go-to source for company news and important updates.
This issue is all about staying safe and celebrating our team. We've got tips to protect you from new phishing scams, a welcome for our newest colleagues, a recap of the fun at our last GoDinner, and a look at some of the latest promotions."
Stay Alert: Don't Fall for Phishing Scams
Have you ever received a suspicious email that seemed a little too real? Phishing attacks are getting smarter, and they're targeting all of us. This month, we're taking a closer look at the new tricks scammers are using and sharing simple steps you can take to protect yourself and the company.
This month, we're welcoming new faces to the team! They are bringing their unique skills and experience to Broadvoice. From a PADI Dive Master to a world-traveling dad, their stories are as diverse as their professional backgrounds.
Get ready to relive the fun! Our September GoDinner was a night to remember at the Lisbon office, where teams faced off in hilarious and creative challenges for our "Games Without Borders" event. We laughed, we competed, and we proved that working together is the best game of all.
GoContact Feature Update: Better Conversations with SMS & Web Chat
We've launched major enhancements to GoContact's SMS and Web Chat features that dramatically improve customer experience and boost agent efficiency. This update allows agents to manage multiple text conversations simultaneously, which can reduce costs and eliminate hold times.
Movers & Shakers: Celebrating Your Success
Join us in celebrating our colleagues who are taking the next steps in their careers! This section is all about recognizing promotions, new roles, and the people who are making a significant impact. Take a look and offer your congratulations!
This is a perfect example of what we can achieve when we align our efforts! A cross-functional team recently closed a landmark deal, a win that highlights the power of consultative selling and earning a customer’s trust. This wasn't just about selling a platform—it was about delivering a complete customer experience strategy.
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