Broadvoice 2026 Q1 SPIFF

Sell Bigger. Bundle Smarter. Earn More.

When CCaaS is sold with UCaaS, the SPIFF multiplier is applied to the entire eligible seat MRR (UC + CC).

Standalone UCaaS

Standalone CCaaS

Elevate Your Deal: UCaaS + CCaaS

Broadvoice SPIFF – Terms & Conditions

SPIFF Period

Broadvoice SPIFFs run from January 1 – March 31, 2026. To qualify, all sales must be signed by the customer, submitted, and recorded in Broadvoice systems on or before March 31, 2026.

SPIFF promotions and payouts are subject to change. Broadvoice reserves the right, in its sole discretion, to modify or end SPIFF promotions at any time. All deals must receive Broadvoice management approval.

Eligibility Requirements

General

• SPIFFs apply only to seat licenses.
• SPIFFs calculated on eligible licensed seat MRR and not the total deal value.
• For UCaaS + CCaaS combo deals, the SPIFF multiplier is applied to the entire eligible seat MRR for the deal (UC + CC combined).
• No free phones or subsidized hardware are eligible for SPIFFs.
• Services must be contracted on a 36-month (3-year) term.
• Discounts or contract terms shorter than 36 months may reduce SPIFF payouts.
• Non-standard pricing or deal structures require prior SPIFF approval.
• Applies to new customer orders or new locations for existing customers.

UCaaS (b-hive) SPIFF Eligibility

• Minimum of 10 UC seats required for SPIFF eligibility.
• SPIFF applies only to Pro and Standard seats at list price.
• Deals under 10 seats do not qualify for SPIFFs.

Excluded from SPIFFs:

• Hardware and phones
• Professional services
• Usage, minute bundles, toll-free packages
• Metered seats
• DIDs and toll-free numbers
• Advanced Analytics
• Third-party add-ons

Call Path Pricing Rules

• Maximum of 3 seats per 1 call path under the call path pricing model.
• Metered seats and usage-based services are excluded from SPIFFs.

CCaaS (Broadvoice GoContact) SPIFF Eligibility

• Minimum of 10 concurrent CCaaS seats required.
• SPIFF applies only to seat licenses at list price.

Excluded from SPIFFs:

• Hardware and phones
• Professional services
• Usage, minute bundles, toll-free packages
• Toll-free numbers and DIDs
• Advanced Analytics
• Third-party add-ons

Combo SPIFF Eligibility & Payout Calculation

• For UCaaS + CCaaS combination deals, the applicable SPIFF multiplier is determined solely by the number of eligible CCaaS licensed seats.
• The multiplier will be applied to the total eligible seat MRR (UCaaS + CCaaS), provided the deal meets the minimum UCaaS seat requirement of 10 or more.
• UCaaS seat count above the minimum does not impact the SPIFF multiplier.

Add-On Orders

• Add-on seat orders placed within 30 days of the initial order billing will qualify for the original SPIFF multiplier, provided all eligibility requirements are met.

Chargebacks & Payment

• Orders that are canceled or disconnected during the original contract term will result in a SPIFF chargeback.
• SPIFFs are paid in the commission cycle following payment of the first full month of customer invoicing.

Payout Examples