Transform your BPO with our award-winning contact center solution.
Our omnichannel cloud contact center platform is a game changer for the BPO industry.
Broadvoice CCaaS is specifically
designed for BPO operations.
Our founders experienced BPO pain points firsthand while operating and scaling BPOs, so we have extensive knowledge of what BPOs need: specialized, cost-effective solutions that enable autonomy, maximize operations, deliver industry-leading CX, and drive performance.
Broadvoice CCaaS is a powerful platform that provides exceptional performance and profitability so BPOs can grow their operations in today’s highly competitive market.
Unleash the power of the most efficient
contact center solution for BPOs.
Platform
- Designed by contact center professionals for contact center operations
- Streamline operations and empower IT stakeholders to be strategic with IT and development resources
- Highly adaptable, agile, and responsive to ever-changing BPO needs
Performance
- Achieve up to 3X the outbound sales and increase margins
- Improve the operational efficiency of inbound and outbound operations
- Stay ahead with smart innovations and improvements that drive performance
Profitability
- Experience 35-50% cost savings with our billing system of peak usage per month (vs. named users)
- Our flexible pricing model allows you to only pay for what you need
- Proven ROI and immediate ROC
Transform the contact center experience
with advanced CCaaS features.
Broadvoice CCaaS features are easy to afford, manage, and use, bringing immediate value and the freedom to focus on what matters most — growing your BPO.
These are the BPOs that have
partnered with us.
Here are some of their results.
Broadvoice CCaaS is BPO-obsessed,
and we can prove it.
“With Broadvoice CCaaS, we integrated several communications channels, such as voice, help tickets, and social media messages, without relying on other platforms. The omnichannel capabilities of Broadvoice CCaaS have improved our customer service experience.”
“At Ucall, customer service software is not just software — along with our people, it is one of our competitive advantages. Choosing Broadvoice CCaaS is betting on a technological solution that allows us to continuously innovate and keep up with the trends in customer experience. Broadvoice CCaaS is a diverse range of digital services that contribute to a unique experience, not only for customers but also employees.”
“Broadvoice CCaaS made it possible to accelerate the implementation of flexible and agile solutions that the market demands and that are a pillar of our strategic plan.”
Broadvoice CCaaS can help BPOs maximize agent efficiency, streamline operations, and reduce IT costs.
Want to explore the features and
functionalities of Broadvoice CCaaS?
BLOG
Why Broadvoice
Check out our blog.
FLYER
Why Broadvoice
View the Why Broadvoice flyer.
