LOS ANGELES — NOVEMBER 18, 2025 — Broadvoice | GoContact, a global leader in AI-powered customer experience technology, was honored today as a 2026 Buyer’s Choice award winner by TrustRadius, a HG Insights Company. TrustRadius is a buyer intelligence platform for business technology and one of the most trusted sources of customer reviews available for B2B technology.
Buyer’s Choice awards are based entirely on vetted, unbiased customer reviews. To qualify, each product must have gained at least 10 reviews between January 1, 2025, and October 17, 2025, to ensure recent and relevant customer feedback to help inform a buyer’s decision.
During the evaluation process, reviewers are asked if products and their support teams live up to expectations and if they would they buy the product again. Reviewers’ answers determine the other qualifying factor: if a product is rated best in capabilities, value for price, and customer relationship.
Here is what one verified user says about how much they value Broadvoice:
“Broadvoice is used as our daily internal and external communication system. This system allows us to communicate effectively with our clients and our own team, as well as review call behaviors, reports and documentation. We rely heavily on Broadvoice to provide exceptional service every single day and through every online system log in.”
At Broadvoice, we’re proud to create products that have a positive impact on our customers. Thank you to our users for supporting our work and for sharing your feedback on TrustRadius.
See what users are saying about Broadvoice on TrustRadius.
About Broadvoice | GoContact
Broadvoice | GoContact makes it easy for companies to connect with their customers. With our cloud-based, AI-powered CX solutions, mid-market companies worldwide get the tools they need to deliver consistently exceptional customer experiences at every digital touchpoint. With deep analytics, specialized workflows and AI to help agents, managers and customers, Broadvoice | GoContact focuses on customer outcomes while building innovative technology that accelerates value faster and more simply than legacy or one-size-fits-all platforms. Learn more about Broadvoice | GoContact at broadvoice.com.
About TrustRadius:
TrustRadius, a HG Insights company, is a buyer intelligence platform for business technology. TrustRadius enables buyers to make confident decisions through comprehensive product information, in-depth customer insights and reviews, and peer conversations. On the TrustRadius platform, technology brands can capture and activate the authentic voice of customers to help improve their products, build confidence with prospects, and engage in-market buyers to improve ROI.
