LOS ANGELES—October 22, 2024— Broadvoice, a leading global customer experience (CX) technology provider, announced that its b-hive UCaaS platform has won the 2024 INTERNET TELEPHONY Excellence Award. This is the fifth time INTERNET TELEPHONY Magazine has recognized Broadvoice for its exceptional IP communications solutions and services.
“Congratulations to Broadvoice for being honored with an INTERNET TELEPHONY Excellence Award for innovation in IP communications. b-hive has demonstrated outstanding quality and has delivered exceptional, measurable, tangible results for its users,” stated Rich Tehrani, CEO of TMC.
The b-hive UCaaS platform seamlessly connects teams, letting users collaborate internally, improve customer communication externally and make data-backed decisions using advanced analytics. It combines advanced computing functionality—PBX, unified communications, collaboration features, a virtual call center and integrations to Salesforce Microsoft Teams, Zapier and Webhooks—into an easy-to-use platform.
“b-hive lets employees connect and collaborate from anywhere,” said João Camarate, Chief Technology Officer at Broadvoice. “And with the power of AI, workforce management and Advanced Analytics built into the platform, it’s never been easier to manage the daily workflows and productivity of today’s hybrid workforce.”
“All of the products and solutions recognized are proven to be exceptional and provide their customers a true advantage,” Tehrani added. “We know that end users rely on these winners when choosing solutions. They cannot go wrong selecting any of these award-winning options.”
To learn more about Broadvoice’s UCaaS Platform, b-hive, please visit www.broadvoice.com/cloud-pbx/.
About Broadvoice
Broadvoice simplifies communications for mid-market businesses with cloud communications solutions that deliver enterprise-class features as an affordable managed service. Broadvoice’s unified communications as a service and omnichannel contact center as a service solutions are built on proprietary technology platforms, giving the company complete control to meet customers’ evolving needs. Broadvoice is also known for its industry-leading installation, support and the award-winning Broadvoice Success Program. With network assets and customers spanning four continents, Broadvoice drives collaboration and commerce across the globe. For more information, visit www.broadvoice.com.
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY magazine has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. For more information, please visit www.itmag.com.
Media Contact
Kimberly Way
Director, Marketing Strategy and Operations
Broadvoice
970.289.0854
[email protected]
TMC Contact
Michelle Connolly
Senior Marketing Manager
203-852-6800, ext. 170
[email protected]
