LOS ANGELES — June 16, 2025 — Broadvoice | GoContact, a global leader in AI-powered customer experience technology, announced today that TrustRadius has recognized it with a 2025 Top Rated Award. Broadvoice won in four categories: Contact Center, Unified Communications as a Service, SIP Trunking and VoIP.
With a trScore of 9.3 out of 10 and over 560 verified reviews, Broadvoice has emerged as a top player in the following areas:
- 8.5 out of 10 for Call Management
- 8.5 out of 10 for UCaaS
- 8.5 out of 10 for Online Meetings & Events
- 8.5 out of 10 for Performance and Compatibility
Since 2016, the TrustRadius Top Rated Awards have become the B2B’s industry standard for unbiased recognition of excellent technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. Here is a detailed criteria breakdown of the methodology and scoring that TrustRadius uses to determine Top Rated winners.
See how Broadvoice is transforming the CX for verified users worldwide, including this one:
“If you have multiple businesses, teams, and lines that you need to manage seamlessly, Broadvoice is a great solution. Not only has it been a wonderful solution for us, but our onboarding experience was so easy.”
About Broadvoice | GoContact
Broadvoice makes it easy for companies to connect with their customers. With our cloud-based, AI-powered CX solutions, mid-market companies worldwide get the tools they need to deliver consistently exceptional customer experiences at every digital touchpoint. With deep analytics, specialized workflows and AI to help agents, managers and customers, Broadvoice focuses on customer outcomes while building innovative technology that accelerates value faster and more simply than legacy or one-size-fits-all platforms. Learn more about Broadvoice at broadvoice.com.
About TrustRadius
TrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.
