Need an
Avaya Replacement?
Broadvoice | GoContact
was purpose-built for the mid-market.
It’s where we’ve always been
and where we’ll always be.
Request my demo
32% of customers leave brands they love after one bad experience.
Never miss an opportunity to delight your customers. Using Broadvoice | GoContact, create consistently outstanding customer (and employee) experiences, no matter when, where, or how they interact with you.
Connect the dots for agents so they can focus on your customers.
Agents are the face (and voice) of your company. Give them tools like AI-driven sentiment analysis and call summaries to help them do their job faster and easier, so they can focus on improving every experience for your customers.
With an NPS of 60,
our customers love us.
See why we’re top rated for
CCaaS and UCaaS on TrustRadius
Rated a 9.1 out of 10, based on +500 reviews
Great Service, Versatility and Affordability!
October 15, 2024
Broadvoice is Gold Status for our Business!
October 10, 2024
Great Product for a Fantastic Price!
September 24, 2024
Broadvoice is Worth the Money.
September 12, 2024AI Meets CX
See how your team can consistently drive wow-worthy customer experiences using a platform that also supports your agent’s efficiency and well-being.
See why more contact centers are choosing Broadvoice:
- Identify customer trends and patterns
- Add AI for agent efficiency and customer satisfaction
- Analyze interactions across the entire customer journey
- Get support from a team that has a 95% CSAT score and +30% FCR
