Channel Partners Expo 2025 brought together innovators, solution builders, and game-changers. And our incredible partners were right at the heart of it all.
This year, Broadvoice | GoContact made CP Expo something special. We launched our brand-new CXLounge, a dynamic and immersive experience designed specifically for channel partners looking to lead in the evolving world of customer experience (CX).
The CXLounge was a space to connect, learn, and prioritize partner growth. From hands-on CX strategy sessions to snack breaks and swag drops, the vibe was electric. But the real energy came from our conversations with you, our partners.
A CX World Tour, Built Around Partner Growth
The CXLounge was also part of our CX World Tour, and it set the tone for everything that’s to come.
We know that customers are demanding smarter, more personalized experiences. And the opportunity for you has never been greater. Every business is rethinking how it connects with customers, and it’s our priority to make sure that you’re uniquely positioned to lead the conversation.
Through real-world demos and discussions, we showcased how our omnichannel CCaaS platform, powered by AI tools like Agent Assist, Post-Call AI, and Automated QA, helps businesses:
- Improve first-contact resolution
- Reduce churn
- Drive revenue per interaction
- And scale CX with ease, whether they have five agents or five thousand
But more importantly, we focused on how these outcomes make selling easier for our partners. Because when you’re offering tools that solve real business problems, deals close faster, and customers stay longer.
Why Partners Win with Broadvoice
What makes Broadvoice different? We’re built on a partner-first philosophy.
Everything we do, from the products we build to the programs we launch, is about helping you grow and your clients grow. That means giving you the tools to succeed and the support to do it confidently.
At CP Expo, we put that into action with:
- Live workshops on simplifying the CX sales process
- Sales enablement takeaways built for real-world conversations
- Details on our Strike Team, a go-to resource for co-selling, problem-solving, and deal support
- And of course, aggressive SPIFFs and onboarding programs that help you win early and often
Couldn’t Make It? Let’s Catch Up.
If you missed us at Channel Partners Expo, we’d still love to connect. Let’s talk about how you can tap into the CX opportunity with Broadvoice | GoContact and unlock new revenue streams with a solution your clients actually want to buy.
And don’t miss our wrap-up video featuring highlights from the CXLounge, behind-the-scenes partner moments, and a few fun surprises from the show floor.
Partners Are Leading the Future of CX
What CP Expo 2025 proved is this:
Partners aren’t just part of the CX transformation. You’re leading it.
At Broadvoice, we’re honored to be your strategic ally. Our goal is to give you the tools, tech, and support to deliver real outcomes for your clients and results for your business.
We can’t wait to continue this journey with you. See you at the next stop on the CX World Tour!
