Do you work with small to medium businesses (SMBs)? What solution do you suggest when they rely on you for a business phone system that’s both affordable and sets them up for success?

Governments — whether federal, state or local –make great clients for your cloud communications solutions.

Whether you’re using a modern IP PBX, traditional TDM PBX or analog key system, SIP Trunking can give you financial as well as functional advantages over traditional connections like T1s or PRIs.

Broadvoice CEO Jim Murphy and I have worked together a long time. Prior to Broadvoice, we both were involved with a consumer electronics accessories company.

Government generally moves at a pace that isn’t conducive to rapid change. But the latest cloud-based technologies – and a public cooperative called NASPO ValuePoint – promise to challenge that maxim in 2018.

According to Statista, there are 9 distinct industries commonly served by U.S. contact centers, and Site Selection Group estimates U.S. organizations employ approximately 3 million call center agents.

There is no need to step foot into the local mall for holiday shopping. Consumers don’t subscribe to “patience is a virtue,” never having to wait in a line to return an item or in a telephone queue to speak with a company’s agent.