WEBHOOKS INTEGRATION
Call data delivered your way.
Easily move, use, and store call records with the Broadvoice Webhooks integration.
Unlock the power of real-time call data.
Your phone system generates real-time data that can help streamline operations, serve customers, and make sales. Unlock the power of that data by accessing it where and when you need it using Broadvoice Webhooks.
Streamline Data Flow
Automatically move call logs, recordings, and records for instant access in different apps.
Synchronize Data
Make changes to call data in real-time across multiple apps.
Ensure Compliance
Adhere to regulatory or industry-specific requirements for data storage.
Move, use, and store call data to optimize business outcomes.
Leverage Webhooks for these use cases and more:
- Track near real-time call data for analytics tracking of inbound, outbound, and missed calls.
- Integrate call data with existing reporting and dashboards for real-time decision making.
- Insert missed call data into a CRM or internal system with a reminder to respond or create a lead.
- Automatically route faxes to a third-party management system.
- Save call recordings for regulatory compliance.
- Track customer calls, voicemails, and recordings and attach them to their customer record as a call log.
- Route received text messages for an auto repair or insurance claim system.
Access the call data you need in the right place at the right time.
Integrate with your existing CRM.
The functionalities of Webhooks help keep track of customer data.
- Connect your phone system directly to your CRM.
- Receive missed call information in your CRM.
- Add new customer leads to the CRM directly from the call data.
Route messages to other platforms.
Automate call data distribution to streamline your daily operations.
- Generate text messages or faxes based on specified event triggers.
- Send data to a third party or external management system.
- Transfer data and messages in real-time with zero lag.
Customize record retention.
Maintain your records how you want, where you want.
- Personalize destinations and rules.
- Save call recordings to the cloud to ensure compliance.
- Transmit data to multiple destinations.
Enterprise-level features that improve data management and business outcomes.
Ready to unlock the power of real-time call data?
Learn more about b-hive’s Webhooks integration.
Want to explore Broadvoice Webhooks?
See below for more resources, or reach out for a personal demonstration.
Broadvoice Webhooks Datasheet
View the datasheet for Broadvoice Webhooks.
Broadvoice Webhooks Demo
View the demo for Broadvoice Webhooks.
Broadvoice Webhooks Flyer
View the flyer for Broadvoice Webhooks.
