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One of the biggest challenges for managers during the pandemic was remote workforce management. Remote work wasn’t common, and most companies didn’t have the technology, tools, or strategies to properly manage a remote workforce. Many struggled with replicating that in-office feeling of bonding, collaborating, and communicating. It was hard to feel connected as a team when everyone worked from home, sometimes in different states.

Many businesses added quick-fix technologies with features like real-time chat and video conferencing. But as more and more companies transition to permanent remote work models, they are finding that most of their technology doesn’t make the cut for long-term success.

Why? Because they aren’t connected.

Think about it. There’s an app for sending chats. Another for meetings. Another for sharing files. It’s clunky, time-consuming, and leads to app fatigue.

b-hive Communicator is different. It’s an all-in-one platform for calls, video, text, collaboration, voicemail, and fax. While technology can’t replace face-to-face conversations, b-hive Communicator lets you bond, collaborate, and communicate. The result? Seamless remote workforce management.

Let’s dive in.

5 Features of b-hive Communicator That Simplify Remote Workforce Management

Face-to-Face Interactions with Video Conferencing

Remote work can take a toll on your mental health. Sometimes, it feels like you spend all your time stuck behind a screen without any real human interaction. In the office, you interact in the break room, walk to meetings together, and chat over lunch and coffee. All of these organic interactions are hard to replicate in a remote environment.

The b-hive Communicator app makes it easy to connect face-to-face with its video conferencing capabilities. You and your employees can connect in real time for in-the-moment interactions and exchanges with a simple click. You can even host a virtual happy hour or team time to connect off the clock, similar to how you would in the office.

Real-Time Status Updates

One of the things I struggle with as a remote worker is knowing when my coworkers are available. After all, you can’t just walk down the hall to see if they’re on the phone or in a meeting. How do you know if they have a few minutes to talk through a blocker or if they’re heads-down on a project?

b-hive Communicator gives you a better understanding of whether your coworkers are available. The app will automatically generate an availability status based on what you’re doing. There are statuses for active, idle, offline, in a meeting, and on a call. This way, you can see if your coworkers are available (and they can see if you are, too!).

Advanced Group Chats for Improved Collaboration

Most of the time, a one-on-one chat gets the job done. It’s a quick and effective way to get a quick answer to a question or check in on a project. But sometimes you need more than a quick answer. You need longer conversations. Sometimes, you need to bring in other people and collaborate. While meetings are the go-to solution, they aren’t always effective. Meeting fatigue is no joke, either.

A much easier solution is a group chat. With b-hive Communicator, you can add and remove team members, share files, call each other, and even set up a virtual meeting. It’s never been easier to collaborate and get work done, even when you’re miles away from each other.

We recently updated b-hive’s group chat experience. Check it out here!

Share Screens for Better Visualization and Transparency

Sometimes, it’s hard to see what someone is describing or talking about. You have to see it for yourself. In the office, you can look over someone’s shoulder and collaborate right then and there. But how do you replicate this in a remote environment? The b-hive platform lets you share your screen in a video conference. This way, everyone in the meeting can collaborate in real time.

Everything is Accessible in the Cloud

The number one thing that makes remote workforce management easier is having all your platforms and tools in the cloud. This means all your tools, platforms, documents, etc., can be accessed anywhere with an Internet connection. So your customer service rep, Tammy, can access the tools she needs from her home in Idaho. And Cassidy from marketing can access those same tools, at the same time, from her home in Florida. It’s a no-brainer for communicating and collaborating.

Want to see how b-hive Communicator improves communication and collaboration? Schedule a demo with one of our consultants.

Be brilliant about the way you connect.

Our team loves to talk. Let’s chat about the VoIP solution that’s right for your business.

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