Contact Centers Can Benefit from AI Technology
AI technology helps improve customer service and customer satisfaction in contact centers.
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CXHub
Your connection to a perfect-fit BPO for improved customer experiences.
Broadvoice COO talks new 90-day customer success program
We spoke with our COO about the new customer success orientation team and what that means for our customers.
The Importance of an IVR Phone System: Maximizing Your Customer Experience (and Some IVR Script Examples)
Learn more about IVR scripts and how they can impact your customers. We’ve also provided IVR script examples that you can incorporate into your business.
Broadvoice customers show love for our customer service
Learn what makes us different, how we rise above our competitors, and why you should choose our services—directly from our customers.
How the customer experience shapes everything we do
This is not a brag, but simply some context: as an operational leader within these companies, I saw from a strategic level how people, processes, and technology are leveraged.
