Schools face dual challenges in keeping their existing students safe and recruiting and retaining students, but the user-friendly features of UCaaS systems can help school administrators on both counts.

No one wants to experience an emergency situation while at school, but when they inevitably happen, unified communications platforms can help stakeholders stay connected, informed, and supported.

As a result of the digital transformation brought about by the pandemic, banks needed to adopt digital-first options to keep their existing customers happy while also enticing new customers with anytime, anywhere technologies.

The best-in-class features included in UCaaS solutions help financial services firms improve the employee experience, which also improves the customer experience.

UCaaS solutions are ideal for customers and employees alike because of their ability to personalize services and products, consolidate inbound and outbound communications, and collaborate on a single platform.

There is good reason to believe that hybrid and work-from-home models are here to stay, but in industries where personalization is key, these digital experiences can sometimes miss the mark. Unified communications can provide the best of both worlds.

The shift towards remote work during the pandemic left many employees frustrated with their current workplace technology. Read on to see how a cloud based unified communications system can alleviate these communication challenges.

Broadvoice is excited to introduce a new enhancement, the MMS message capability for b-hive Communicator for easy sharing of files with customers and employees on one business phone number.

Broadvoice puts people at the heart of the organization. We love sharing the stories behind the success of our employees. In this article, read about Yvette Corradini Bratt, Regional Channel Manager for California and Arizona.