In our last blog we explained how packet loss, latency and jitter can negatively affect VoIP call quality and recommended steps you can take to minimize their impact by making your network connections VoIP Ready.

Modern communications systems including Cloud PBX and Unified Communications as a Service (UCaaS) offer incredible value in terms of productivity improvements, feature enhancements and cost reductions.

The vacation season is the busiest time of year for some businesses – think Disneyland — and the slowest for others — like many B2B businesses.

Americans are increasingly coming home to work, according to 2017 data from Gallup.

I recently read that Apple, one of the most innovative and iconic companies of our time, gives a message to all new hires on their first day.

Presence features are deceivingly simple to use but extend far beyond seeing a colored dot on a desk phone, messaging app, or unified communication (UC) dashboard.