LOS ANGELES—October 7, 2024—Broadvoice, a leading global customer experience (CX) technology provider, announced the availability of enhanced reporting and journey management capabilities for the entire customer experience. With Advanced Analytics,…

LOS ANGELES—September 12, 2024—Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced that the b-hive UCaaS platform has won the 2024 Teleworking…

Broadvoice announces the addition of a new AI-infused workforce management tool for it’s contact center platform.

Broadvoice was honored for their innovative CX products and commitment to customer value with TMC’s 2024 Future of Work Product of the Year award for the CCaaS and UCaaS platform.

Broadvoice announced it’s b-hive UCaaS platform won TMC’s Communications Solutions Product of the Year Award for 2024.

LOS ANGELES—July 30, 2024—Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced it was named a preferred partner by Dental Health…

LOS ANGELES—July 24, 2024— Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced it has achieved Service Organization Control 2 Type…

LOS ANGELES—June 27, 2024—Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced it won the 2024 Contact Center Technology Award for…

Broadvoice won the 2024 Visionary Spotlight Award for its cloud-native contact center platform, GoContact, for the third time.